Capturing Click Data

Capturing accurate click data is very simple with C3 Metrics and follows a standard protocol.  This article will provide an overview of the C3 tagging protocol and teach you how to properly tag your Display, Paid Search Paid Social (Facebook, Twitter, Pinterest, etc.), Affiliates and your Email campaigns.

In this article

Read This Tagging Rule First

When adding parameters to any URL, there's a simple rule which MUST be followed or your links may stop working.  The rule has to do with whether you use a question mark (?) or an ampersand (&) when adding to your link.  

It is really simple:  the first parameter added to a link has to use the question mark.  

For example, if your link is http://mydomain.com/123.html and you're adding a C3 Metrics tag for Facebook, the resulting URL would be following:

http://mydomain.com/123.html?c3ch=Paid%20Social&c3nid=Facebook 

Notice how the first parameter is using a question mark (/?)

If your link was instead   http://mydomain.com/123.html/?utm_source=Facebook&utm_creative=red-dress, the resulting URL would be:

http://mydomain.com/123.html?utm_source=Facebook&utm_creative=red-dress&c3ch=Paid%20Social&c3nid=Facebook 


Display Ads

To capture click data from your Display & Retargeting vendors, you will utilize the channel parameter (c3ch) and the network parameter (c3nid)

&c3ch=Display&c3api=XXXX,{adgroupid},{creative}

Adding this to a URL under the Display Channel would appear as follows:

http://mydomain.com/?c3ch=Display&c3api=XXXX,{adgroupid},{creative}

RULE REMINDER: if there are other tracking tags already in place, you would use another ‘&” in place of the ‘?” as follows:

http://mydomain.com/?id=otherTracking&123=best&c3ch=Display&c3api=XXXX,{adgroupid},{creative}

  • Additional parameters for creative (c3creative), placement (c3placement) and size (c3size) can also be added.
  • View-thru data can also be captured.

Paid Search / SEM

Tagging for Paid Search is very simple, whether you're running the campaign yourself or integrating via a bid management platform. 

Select your Platform below for detailed instructions:


Facebook

Facebook is tagged via the URL query string.  The C3 tag present on your landing page captures the data from the query string in the destination URL.

The standard tagging for Facebook is to add the following query string to your click-through destination URL:

&c3ch=Paid%20Social&c3nid={{campaign.id}}-{{adset.id}}-{{ad.id}}

If your campaign is working with a vendor which has the ability to pass the Facebook Ad ID to C3, you may wish to create a separate Channel for Facebook and pass that value as follows:

&c3ch=Facebook&c3nid=c3nid={{campaign.id}}-{{adset.id}}-{{ad.id}}

Twitter

Twitter is tagged via the URL query string.  The C3 tag present on your landing page captures the data from the query string in the destination URL.

The standard tagging for Twitter is to add the following query string to your click-through destination URL:

&c3ch=Paid%20Social&c3nid=Twitter

If your campaign is working with a vendor which has the ability to pass the Twitter Ad ID to C3, you may wish to create a separate Channel for Twitter and pass that value as follows:

&c3ch=Twitter&c3nid=[Twitter AD ID]


Affiliate Programs

Affiliate Programs are tagged via the URL query string. The C3 tag present on your landing page captures the data from the query string in the destination URL. For this reason, C3 is able to work with every Affiliate program from CJ and LinkShare all the way down to a home-grown affiliate network!

The standard tagging for an Affiliate program would be to add the following query string to your click-through destination URL:

&c3ch=Affiliate&c3nid=[PUBLISHER ID or NAME]

This will attribute value across your entire Affiliate program and allow you to discover which affiliate are driving value at the top of the funnel, vs jumping in at the last second.

Commission Junction

To track campaign performance down to the Publisher level, instruct CJ to expose the Publisher CID within the destination URL as the c3nid parameter as follows:

&c3ch=CJ&c3nid=CJ-[ENTER Publisher ID (PID) and REMOVE BRACKETS]

With this data, C3 will match the Publisher CID from a Publisher Report which can be generated within the CJ Reporting interface.

LinkShare

LinkShare Advertisers will be able to utilize the siteID= parameter without having to make any additional changes.  This direct integration provides C3 with the encrypted Publisher ID for every click.  Just inform C3 Networks Ops that you are running with LinkShare and the integration is automatic.  

If you're LinkShare program is not utilizing the siteID= parameter, integration would be as follows:

&c3ch=LinkShare&c3nid=[LinkShare Encrypted Publisher ID]


Email

To capture click data from your Email campaign, you will utilize the channel parameter (c3ch) and the network parameter (c3nid)

&c3ch=[CHANNEL NAME]&c3nid=[PARTNER NAME]

Adding this to a click-thru URL in an email would appear as follows: 

http://mydomain.com/?c3ch=Email&c3nid=Email

  • Additional parameters for creative (c3creative), placement (c3placement) and size (c3size) can also be added.
  • View-through data can also be captured

Landing Page Redirection

There are occasions where your landing page strips out any variables in the query string to do a quick redirect.  When this happens, the C3 Site Tag is not able to capture the click data for proper attribution.

An example of this would be a TinyURL link
http://tinyurl.com/y8ufsnp/?c3ch=Display&c3nid=Test
In that instance, C3 wants to place the click in the Network of 'Test' under the channel of Display ... but the redirect occurs and strips out the variables when it lands at YouTube.
C3 has developed a Click Redirect for any publishers or any links where the variables are stripped out.  This special redirect is placed is simply placed in front of the link instead of placing the C3 Parameters in the destination URL, the parameters would be placed in the Redirect Script as follows

http://XXX-ct.c3tag.com/b/c3ch:[CHANNEL NAME]/c3nid:[PARTNER NAME]/URL-GOES-HERE

where XXX = the C3 Campaign ID [CID]


Passing Data Directly To The Site Tag

There are special scenarios when you may not want to nor may be unable to pass data via the query string of the URL and wish to pass data directly in the query string of the C3 Site Tag.

If you wish to pass data via the C3 Site Tag, you will need to utilize the 'c3qs' parameter, of which there are two choices:

  • c3qs=1
    C3 will only capture the values sent directly within the query string
  • c3qs=3
    C3 to capture both the query string it is passed, plus capture additional data in the URL

For example, there may customized landing pages for Affiliates with a subdomain, such as:    http://george.mydomain.com
If you wish to only capture the c3ch and c3nid parameters, you would utilize c3qs=1 as follows:

<script type=”text/javascript” src=”//XXX-ct.c3tag.com/c3metrics-XXX.js?c3qs=1&c3ch=Affiliate&c3nid=George”></script>

Where xxx is the CID

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